MEDICAL ASSISTANCE
It is probably the main reason why we take out travel insurance. The medical expenses guarantee is the most important of your insurance since it covers accidents, serious illnesses or doctor visits that may occur during your trip.
Thanks to this guarantee, expenses resulting from illness or accident that you suffer during the trip are covered up to the limit that you have contracted in your policy. We take care of the costs of a medical consultation, hospitalization, a surgical intervention, medications and even emergency dental expenses... We will even cover, up to the contracted limit, unforeseen expenses caused by the extension of your stay in a hotel if you do not You can travel on the initially scheduled date.
Choose insurance that covers medical, surgical and pharmaceutical expenses and with limits appropriate to your destination. The cost of medicine in the USA or some Asian countries is much higher than in Europe. As an example, an appendicitis operation in the USA can cost between 25,000$ and 40,000$.
In addition, you will have at your disposal the best international medical assistance network anywhere in the world. Our team is available 24 hours a day, 365 days a year to assist you if you experience any health problem during your trip. And without advancing money. In case of emergency, you only have to contact the 24-hour Assistance platform to coordinate the visit with a medical center and manage the payment of invoices directly with the administration of the medical center. This way you will not have to pay any expenses at the hospital or outpatient center.
The travel insurance we offer covers medical assistance in case of Covid-19 infection, including testing if necessary.
There are exclusions in medical expenses that you should consult in the general conditions of the contract.
REPATRIATION
If repatriation is necessary due to a serious health problem or death, make sure that your policy does not have financial limits for this coverage. Also check that it allows repatriation accompanied by a family member without any additional cost.
Our travel insurance covers all repatriation costs for the injured, sick and deceased on an unlimited basis. This means that we organize and pay for your return home and make adapted medical transport available to you if necessary.
In the event of repatriation due to illness, accident or death, the repatriation costs of your companion and any minors traveling with you are also covered, provided they cannot return with the initially planned means.
EARLY RETURN
Take out insurance that includes this coverage since during your trip situations may occur that force you to return home (hospitalization due to an accident or serious illness of a family member or death of a family member or serious accident in your home). It is important that you check what degree of relationship your insurance includes.
It is very important to see the clauses of these guarantees since for some companies it only applies in the event that the ticket contracted by the insured for the return trip to Spain does not allow them to anticipate it or they apply surcharges or penalties.
These insurers consider that an “early return” cannot occur if there is no previously purchased return ticket.
This especially affects Long Stay trips where there is no fixed ticket for the return to Spain.
DISPLACEMENT OF A FAMILY MEMBER OR COMPANION
If during the trip you need to be hospitalized for a minimum of days, we cover a round-trip ticket and hotel expenses so that a family member can accompany you.
THEFT AND DAMAGE TO LUGGAGE
Theft and damage to luggage are the coverage that causes the most losses in this type of insurance. Take out insurance that covers luggage and documentation since this incident is a big problem when we are away from our usual home.
In the event of your luggage being stolen, we guarantee compensation for the loss of your materials and personal belongings up to the limit you have contracted. In addition, we will help you manage the claim for your suitcase and its location.
The justified expenses are also covered, up to the established limit, to obtain the necessary documents for your trip (passport, visa, credit cards...)
If your luggage is lost, we will help you search and locate it and we will cover the shipping costs to your home.
There are exclusions (money, for example) and limitations that you should consult in the general conditions of the contract.
TRANSPORTATION INCIDENTS AND DELAYS IN THE DELIVERY OF LUGGAGE
Sometimes our trip can be canceled by the carrier, suffer delays in its departure, we can miss a connection... which can generate extra expenses. The insurance reimburses unforeseen travel, accommodation and subsistence expenses.
Likewise, we may find when we arrive at our destination that our luggage has been lost during the trip. In that case we will cover the purchase of the essential items you need until your luggage is delivered to you.
CIVIL LIABILITY
The Civil Liability guarantee covers, up to the established limit, the compensation that the insured must pay in his or her capacity as a private person, as civilly responsible for bodily harm or material damage caused involuntarily to third parties in their persons, animals or things during the trip. In addition, the Company itself will be in charge of the entire process, assuming the legal costs and fees, the provision of judicial bonds required of the insured.
There are exclusions that you should consult in the general conditions of the contract.
VACATION CANCELLATION AND REFUND
If you have to cancel your trip before starting it, you will most likely suffer a significant financial loss. Check that your insurance will compensate you if any of these contingencies occur and what its financial limit is. It is very important that you check which causes are covered.
If an unforeseen event arises that prevents you from making the trip at the last minute, the company will reimburse you for the management, cancellation and penalty costs that are billed to you by the trip provider.
The insurance covers the cost of the trip not taken for different reasons:
- · Health reasons: accident, death or serious illness of the insured or a family member; call for surgical intervention; appointment for transplant….
- · Employment reasons: professional dismissal or incorporation into a new job; presentation to official opposition exams….
- · For legal reasons: convening as part of a Court or a polling station; placing a child for adoption; the non-granting of visas for unjustified reasons….
- · Extraordinary causes: act of air piracy, declaration of a catastrophic zone of the origin or destination of the trip, serious damage to the insured's home...
- · For other reasons such as cancellation of the companion's trip for covered reasons, theft of documentation or luggage; cancellation of the wedding if it is a honeymoon trip….
In the same way, if you have to interrupt your trip, once it has started, due to an accident or illness, hospitalization or death of a family member, serious damage to your home... The insurance assumes the cost of services contracted before the start of the trip that cannot be used or reimbursed.